Consumers’ Association of Penang (CAP) urges the Ministry of Domestic Trade, Co-Operatives and Consumerism to conduct checks and take action against wet market traders using inaccurate mechanical weighing scales (with dial indicators on both sides of the machine) to short-weigh consumers.
Our recent survey at all the wet markets in Penang showed that some of the weighing scales have their calibration stickers displayed away from the consumers. In fact the calibration should be seen by consumers so that they are assured of the accuracy of the weighing scale and if it is fit for use in business.
When the consumer is more careful about his spending habits, he saves himself a lot of money as well as time and aggravation. It could also mean not having to go back to the shop, or seeking out the Small Claims Courts or Tribunals to obtain redress.