Telekom Malaysia must take serious efforts to improve its services, as it is the oldest and biggest telecommunications service provider in the nation. There have been numerous complaints which have not been dealt with properly.
The complaints that CAP has received we have taken up with the Malaysian Communication & Multimedia Commission (MCMC), Consumer Forum Malaysia (CFM) and TM as well but we have not received satisfactory responses.
According to a news report, people in Malaysia are falling victim to Macau scams or phone scams increasingly over the past 3 years. The Consumers Association of Penang (CAP) finds this quite disturbing as this is an old scamming tactic. The report states that police have supposedly warned people about syndicates and fraudsters who contact them, posing as Bank Negara Malaysia officers, police officers or their bank officers. Nevertheless people still easily fall victim to Macau scams
If at the time, government bodies with authority, such as the Ministry of Higher Education, had done something about the Allianze University College of Medical Sciences (AUCMS) issue, there is a distinct possibility that this whole fiasco could have been averted. Now, after all that has happened, AUCMS has asked the federal government for a loan to handle its financial crisis. The Consumers Association of Penang (CAP) believes that under no circumstance should the federal government support or even consider giving AUCMS a loan for the following reasons:
The Consumers Association of Penang (CAP) refers to a media report regarding the ongoing Allianze University College of Medical Sciences (AUCMS) issue. CAP has been dealing with this matter ever since we received complaints from various staff and students of AUCMS, beginning earlier this year.
CAP had alerted and had been continuously corresponding with a range of government bodies regarding the issues highlighted in the complaints we received, which include the following :
The Companies Commission of Malaysia (SSM) responded to CAP on the status of many investment shemes/companies on which we had receieved many queries or complaints.