Wong Seak Yoong of Batu Gajah, Perak, complained to Consumers Association of Penang (CAP) about a burst tyre.
Soon after CAP had raised the issue of TM charging RM5.00 for their printed bills starting January 2016, TM had in a meeting with CAP said that they were reconsidering the mechanism of how they deliver bills to their customers.
When you have problems with goods or services you seek out the Consumer Claims Tribunal.
For problems with your developer you can turn to the Home Buyer Claims Tribunal.
For those with banking or insurance problems they can seek out the Ombudsman For Financial Services (OFS).
For the full text of the Terms of Reference for the Ombudsman for Financial Services, click here (http://www.ofs.org.my/en/terms_of_reference)