Consumers Association of Penang

Giving voice to the little people...since 1970

Scratch-and-win scams: blame everybody else!

Scratch and win and other scams have been going on in the country for many years now. The most distressful development of this mode of openly cheating consumers is the standard response from the authorities: The victims are to be blamed for being gullible.

While this is true to a fair extent, what bothers consumers is, why is such an illegal activity continuing to flourish in all parts of the country, in the small towns even?

Right move to use the ringgit in international business

CAP applauds Bank Negara’s decision to relax the foreign exchange administration rules, to enable the ringgit to be used as a currency in international trade.

The decision makes good economic sense.  Had the decision been made earlier it could have saved local business millions of ringgit.
 

Restrictive trade practices in a free market

WE practice a free market system, but how free and competitive is it?

So what if the industries are dominated by a few players? What is wrong with that?

When there is less competition, the players in the market will be able to dominate it and fix high prices for their goods and services. It works to the company's advantage that there is no or very little competition. Where there is competition the companies may act to get rid of rivals. They may work among themselves to fix prices or divide the market among themselves to keep out competitors.
 

Unfair trade practices should be made illegal

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Often sellers of goods or services use unfair methods to get consumers to buy their goods or sign up for their services.

Consumers have at one time or another been put under pressure by the sales person to buy a product or sign a contract of service. Consumers too have been misled about the price or quality of the product or services purchased.