Consumers Association of Penang

Giving voice to the little people...since 1970

Getting a grip of the loan shark problems

ah-longWe are all aware of the havoc Ah Longs have wrecked in the lives of the families where one of its member was unfortunate enough to have borrowed money from the Ah Longs.

How many more suicides, how many borrowers have to be disowned by their families before government takes the Ah Long problem seriously? We cannot take the attitude that these people should have known better than to borrow from Ah Longs.
 
With their high interest rates, and unsavoury reputation, those who chose to borrow from the Ah Longs can only be said to be desperate.
 

Shutdown co-ops that are agents of moneylenders

bannerCooperatives that are nothing more than agents of moneylenders should be shut down by the Malaysia Cooperatives Societies Commission (MCSC). The MCSC cannot and should not condone such an activity, whether legal or otherwise.
We have received complaints about one such cooperative which has no qualms about using unethical methods to get its members to sign up for loans with a licensed moneylender.

No-Fault Liability IS the better scheme

The Government has not accepted CAP’s proposal for a No-Fault Liability (NFL) scheme for road accident victims and has instead decided to maintain the present system with some changes.

The new third party motor cover which will be implemented early next year, is also a fault-based liability (FBL) system.  Accident victims will lose out with the rejection of the NFL scheme.

Pressing need for a Tenancy Act

Malaysia urgently needs a Tenancy Act (TA) which will offer protection to both landlords and tenants. A Tribunal should also be set up under the TA to settle disputes between both parties.  

Tenants often complain about landlords that raise rents indiscriminately and impose unreasonable conditions.  On the other hand landlords complain about bad tenants that do not pay rents and the difficulty of getting rid of them.

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NO to hidden costs when eating out: Service tax and service charge should be included in the prices advertised

Consumers should always know exactly how much is the price of their food and drinks before they purchase them.  Thus the price of any food or beverage should automatically include extras like the 6% service tax (to be paid to the government) or/and where applicable, the 5-10% service charge (to be paid to the waiter).  The present practice of putting a notice saying (often in fine print) that there will be a 6% service charge and 10% service charge added on to the price on the bill is not fair to consumers.

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