Consumers Association of Penang

Giving voice to the little people...since 1970

Response to Inceif‘s Accusation of CAP

We refer to the Global University of Islamic Finance (Inceif) accusation that CAP’s claim that Islamic personal loans offered by banks are a rip-off is baseless. On 16th December 2013, CAP had made a press statement that a loan with an effective profit rate of 42% was a rip-off.

The twin problem of loan sharks and gambling

For the compulsive gambler, gambling is an addiction and when he has a craving for it, nothing else matters.  The gambler is so consumed by his addiction t that he cannot break from it though he knows that he is hurting his family. When his money runs out he takes loans from the Ah Longs to feed his addiction.

New apartment owners extorted by developers’ agents/contractors!

renovation-racketThe Consumers’ Association of Penang (CAP) has received countless complaints since 2008 via anonymous letters, telephone calls, letters of complaint and even read in our mainstream media, letters written by hapless flat and condominium owners, highlighting the tactics used by developers’ agents/contractors to force new owners to renovate their units at exorbitant charges.

Bank Negara’s role in creating more credit card debt

No More Automatic 20-day Interest-Free Period for Credit Cardholders

Credit card debts will increase when the 20-day interest-free period (the grace period where purchase will not be charged interest) will no longer be automatically enjoyed by all cardholders.

Consumers deserve a No-Fault Liability Motor Scheme

The Consumers Association of Penang (CAP) welcomes the announcement by Bank Negara Malaysia (BNM) that it will be consulting all relevant stakeholders next month before presenting the proposed new third party bodily injury and death scheme to the government.

In August 2007, the Attorney General’s Chambers issued a Preliminary Issue paper proposing that a No-Fault Liability Scheme (NFL) be introduced.  There were intensive discussions with all interested parties including BNM on the need for the NFL scheme.