HAVE THE CONSUMERS BEEN SHORT-CHANGED?

As early as 2007 Bank Negara Malaysia (BNM) had identified problems and issues of the current motor insurance scheme which many consumers can easily relate to:

· Inadequate access to third party insurance cover, particularly for old and commercial vehicles.

· Lengthy claims settlement process.

· Premiums which have not been revised since 1978.

· Insurers were reluctant to offer third party insurance cover as premiums are insufficient.

· Risk of accident victims not receiving adequate or any compensation.

DOES BNM CONDONE ILLEGAL FOREX TRADING?

JJPTR, CYL, Richway Global Venture and BTC I-system all have one thing in common; they are major money game schemes that have been in the limelight recently BUT for the wrong reasons. The Consumers’ Association of Penang (CAP) is appalled by the news that so many “investors” (consumers) have been cheated of their hard earned money by these companies.

But we do not believe that the situation would have gotten so bad if Bank Negara Malaysia (BNM) had taken pre-emptive measures to put a stop to these money game companies.

DANGEROUS AND UNREGULATED ELECTRONIC/ELECTRICAL PRODUCTS IN MARKET

CAP President is surprised how unregulated electrical products can continue to be available

in the market.

The Consumers’ Association of Penang (CAP) is surprised at how unregulated electrical products can continue to be available in the market. This problem has been highlighted by CAP umpteen times over the years.

There are an alarming number of electronic/electrical products without the Energy Commission-SIRIM label that are being blatantly sold in the market.

More shockingly, the Energy Commission (EC) List of Regulated Electrical Equipment did not include many other products that are commonly used.

‘WINDOWS’ TO MORE PROBLEMS

When you install a more advanced programme on your computer you expect that it is going to work and serve your purposes better but it did not seem to be the case when Microsoft introduced Windows 10.

The Consumers’ Association of Penang (CAP) is dismayed by the fact that there have been an overwhelming number of complaints about Windows 10 from consumers worldwide.

Regulate Fees on Orthodontic Treatments

High cost of dental brace placement lead people to fake solutions

The Consumers Association of Penang (CAP) is shocked with recent reports in the media of fake dentists offering illegal orthodontic or dental brace placement services resulting in severe health consequences for the patients.  Consumers utilising such services risk HIV and Hepatitis infections, tooth decay and gum disease.  These fake service and procedures are done by unqualified persons at a fraction of the normal price.  Consumers are lured to these services by the affordable price.  CAP is of the view that the high cost of orthodontic procedures is one of the key factors leading consumers to seek illegal treatment.