Consumers beware: Covid-19 pandemic breeds more scammers

The Consumers’ Association of Penang cautions the people to be wary of possible scammers, particularly in times like this.There have been recent reports of swindlers in the guise of representing legitimate government agencies such as the Employee Provident Fund (EPF) or even financial institutions and cooperatives to scam people of their money. In a more …

Ferry commuters inconvenienced because of Rapid Ferry incompetence

The Consumers’ Association of Penang (CAP) is shocked by how Rapid Ferry is operated, without alerting the public of a schedule change to one-trip-an-hour from two-trips-an-hour previously. It grossly lacked foresight and planning, causing inconvenience to motorists and pedestrian commuters taking the ferry. We cannot comprehend how an entire fleet of six ferries between Penang …

WHY IS JELLY CANDY STILL BEING SOLD?

CAP is concerned about the four-year-old boy who died after choking on a piece of jelly candy in his house in Kampung Batu Manikar, Labuan, on 20 May. In 2004, we had called for an immediate ban on this type of sweet from the market as it posed as a choking hazard. This boy could have been alive today if immediate action to permanently …

STOP UNETHICAL PRACTICES BY PRIVATE HOSPITALS

Do private hospitals not have any corporate social responsibility towards their patients and the public, especially during times of emergency, or are such periods/ occasions just another business opportunities to make more money? A private hospital in KL was recently fined RM200,000.00 by the Ministry of Domestic Trade and Consumer Affairs for charging RM11.20  for face masks that are …