Low Cost Housing Units Which Are Not Low Cost

Developers in Penang have to comply with a “Compliance Clause” that requires them to build 30% of public housing – ie. low cost (RM42,000.00) and Low-Medium Cost (RM72,500.00). Applicants for these houses who are qualified and registered with the State’s Housing Department are sent offer letters by the department when these units are available. Happiness …

Consumers Fleeced By Inaccurate Weighing Scales

Consumers’ Association of Penang (CAP) urges the Ministry of Domestic Trade, Co-Operatives and Consumerism to conduct checks and take action against wet market traders using inaccurate mechanical weighing scales (with dial indicators on both sides of the machine) to short-weigh consumers.

Our recent survey at all the wet markets in Penang showed that some of the weighing scales have their calibration stickers displayed away from the consumers. In fact the calibration should be seen by consumers so that they are assured of the accuracy of the weighing scale and if it is fit for use in business.

Your basic rights as a consumer

Consumers had little protection in the world marketplace before the 1950s. On March 15, 1962, US President John F. Kennedy put forth the "Consumer Bill of Rights" to help consumers understand their rights and responsibilities. In 1985, eight basic consumer rights were adopted by the United Nations' Assembly, which resulted in consumers having stronger consumer protection policies worldwide. March 15 is now declared as World Consumer Rights Day!

Your responsibility as a consumer

When the consumer is more careful about his spending habits, he saves himself a lot of money as well as time and aggravation. It could also mean not having to go back to the shop, or seeking out the Small Claims Courts or Tribunals to obtain redress.