Category: Services

The Consumers’ Association of Penang (CAP) refers to a recent statement by the Malaysian Aviation Commission (MAVCOM) in regards to the complaints they have received this year so far. We are sceptical that an increase in complaints to the commission by a whopping 38.1% is an actual indication of an increase in “consumer awareness”. It …

Continue reading “Does a rise in complaints to MAVCOM mean an increase in awareness?”

The Consumers’ Association of Penang (CAP) is very disappointed with the Imams (Integrated Manasik Monitoring System) issue and how it has been handled.
The Umrah Regulatory Management Council claimed that Imams was put in place to stop the ever increasing number of Umrah scams that are happening every year.

Kudos to the Malaysian Aviation Commission (Mavcom) for successfully putting together their much awaited Airport Quality of Service framework which will be implemented by the third quarter of 2018, completing in end 2019.

As early as 2007 Bank Negara Malaysia (BNM) had identified problems and issues of the current motor insurance scheme which many consumers can easily relate to:

· Inadequate access to third party insurance cover, particularly for old and commercial vehicles.

· Lengthy claims settlement process.

· Premiums which have not been revised since 1978.

· Insurers were reluctant to offer third party insurance cover as premiums are insufficient.

· Risk of accident victims not receiving adequate or any compensation.

JJPTR, CYL, Richway Global Venture and BTC I-system all have one thing in common; they are major money game schemes that have been in the limelight recently BUT for the wrong reasons. The Consumers’ Association of Penang (CAP) is appalled by the news that so many “investors” (consumers) have been cheated of their hard earned money by these companies.

But we do not believe that the situation would have gotten so bad if Bank Negara Malaysia (BNM) had taken pre-emptive measures to put a stop to these money game companies.