Govt should stop exempting developers from GCC deposit

We call on the Housing and Local Government Minister not to grant exemption to developers who are considered by the Ministry’s officials as having “good track record” and “sufficient financial capabilities”. This discretionary power would open the door to corruption, favouritism, and influence peddling. In the first place, a developer who has no “good track …


The Consumers Association of Penang (CAP) is shocked that the Penang State Government is seeking a RM 1 billion loan from the Federal Government to jump start the Penang Transport Master Plan (PTMP) to facilitate the Pan Island Link (PIL) and the Light Rail Transit (LRT) projects. Earlier, the Penang Chief Minister Chow Kon Yeow …

Shoddy TM services

Recently Telecom Malaysia discontinued its e-mail services without giving sufficient time for consumers to migrate to other alternative e-mail services. Many subscribers of Streamyx were caught by surprise. Why was there no public announcement on the discontinuation so that more subscribers would have been made aware of?

Act immediately on Reggae chain of hostels

The Consumers Association of Penang today calls on the Commissioner of Tourism to immediately check whether license has been issued to the controversial Reggae chain of hostels in Penang and Kuala Lumpur and if registered, to charge the registered owner or proprietor for contravening the Tourism Industry Act 1992 and if not then to revoke their registration immediately. The Local Councils should also act against these hostels.
This call is made in view of the hostel’s announcement that the hostel does not accept bookings by Malaysian, Indian and Middle Eastern nationals.  This is a new form of “Apartheid” and total discrimination against a selected group of people.

Stall the imposition of 6% service tax on mobile prepaid users

CAP calls on the Malaysian Communications and Multimedia Commission to stall the move by the telco companies to impose the 6% service tax on mobile prepaid users.

The telco companies claim that they have been for absorbing the tax since its imposition in 1998 and due to dwindling revenues, they have now to pass it on to the consumers. To say that their revenues are dwindling is far from true.