
HOW INSURANCE COMPANIES TRIED TO AVOID PAYING UP
CASE 2 An elderly person had an insurance policy to cover 36 critical illnesses. He suffered a stroke (an illness covered by his policy) and lost mobility in one arm; thus, he put in a claim. However, the claim was denied by the company, resulting in him making a complaint to CAP. CAP wrote to the company asking for the reason(s) for declining the claim. The reply was shocking to say the least....
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