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Category: Financial Literacy EN

A glimmer of hope for the Lemon Law in Malaysia

  It is with much joy we took note of the decision by Sessions Court Judge Mabel Sheela Muttiah that led to a consumer (Poratha Corporation Sdn Bhd) justly winning against the car company (FA Wagen Sdn Bhd). Over the years, the Consumers’ Association of Penang (CAP) has received numerous car complaints from owners of brand-new cars with multiple defects that should not be present in a new...
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Set up Royal Commission of Inquiry to investigate outflow of illicit money

  Consumers Association of Penang (CAP) calls on the government to set up a Royal Commission of Inquiry to investigate why our laws, institutions and authorities have failed to curb illicit money flows, identify their weaknesses, and make recommendations for eliminating the problem. Based on United Nations and International Monetary Fund documents, the Washington-based think tank Global...
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The Consumer Hypnotized

Marketers use all kinds of tricks, gimmicks, psychological wizardly and emotional blackmail to exploit you to make a purchase. Have you experienced what the retired car salesman described below? And regret the purchase later on? Many of us suffer from IMPULSIVE BUYING. Advertisers create wants and most of the time -- things that are often unnecessary -- are advertised the most. It used to be...
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How Economists Deceive Us

“The purpose of studying economics is not to acquire a set of ready-made answers to economic questions, but to learn how to avoid being deceived by economists.” — Joan Robinson* * British economist Joan Robinson was arguably the only woman born before 1930 who can be considered a great economist.
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Do not ask EPF contributors to touch their account!

  The Consumers’ Association of Penang (CAP) urges the government to review their proposal to allow Employees Provident Fund (EPF) contributors to withdraw their savings from EPF Account. We are reiterating our stand that account holders should not be allowed to withdraw their savings because the people would be withdrawing and spending their savings meant for retirement. In the 2021...
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Comments from Consumers Association of Penang and Sahabat Alam Malaysia on the 2021 Budget

The Consumers’ Association of Penang (CAP) and Sahabat Alam Malaysia (SAM) welcome the budget in general as overall it can be seen as a response to the challenges faced in the current situation with the COVID-19 pandemic and the economic downturn. Good that it was expressed as an expansionary and inclusive budget. We are glad to see many proposals to help especially the B40, micro , small-and...
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The Majority Is Not Always Right

The TYRANNY OF THE MAJORITY is a problem in democracies. Does the majority listen to the minorities whose rights are trampled on? Do you expect the minority to keep quiet and accept the so-called march of progress when fishermen's livelihoods are destroyed or affected like in the Penang Reclamation projects? Do you expect the minorities in Malaysia or anywhere to just keep quiet and accept...
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