Category: Safety EN

In July 2025, the Dutch Parliament passed a law banning ordinary citizens from purchasing and setting off fireworks. The decision for the ban, set to take effect at the turn of the year 2026 to 2027, was made after many years of public debate surrounding safety, injuries, and environmental harm. This monumental step, driven by compassion and common sense, aims to protect animals and wildlife,...

                                                                    The Consumers’ Association of Penang (CAP) strongly urges the Majlis Bandaraya Pulau Pinang (MBPP) and the Traffic Police to take immediate action against...

On 12 March 2026, in conjunction with World Consumer Rights Day (WCRD) themed “Safe Products, Confident Consumers”, a group of 10 students (8 females & 2 males) and 1 lecturer from INTI International College, Penang visited the Consumers’ Association of Penang (CAP). The programme was organised as an educational visit to enhance students’ understanding of consumer rights, product...

Ahead of World Consumer Rights Day (WCRD) 2026 on March 15, themed “Safe Products, Confident Consumers”, the Consumers’ Association of Penang (CAP) calls on the Malaysian government to ensure that all play and craft sand products available in the Malaysian market are free from asbestos, one of the ten chemicals or groups of chemicals of major public health concern, according to the World...

More than 1.2 million people die on roads around the world every year. That is equivalent to roughly one person dying every 30 seconds, or over 3,400 people dying every single day of the year. Many of these deaths occur on urban roads and are preventable crashes caused by behaviour induced by street design. According to the World Health Organization, tens of millions of people are also injured...

AI Used to Gather Sound Metadata to Clone Voices Don’t speak a word when you get a silent call. This is exactly what one should do to avoid becoming a victim of the latest AI-generated silent call scam, says the Malaysian Communications and Multimedia Commission (MCMC). The MCMC had recently posted a 2-minute video on social media to warn Malaysians that AI technology is being used to gather...

Last November 12, the Australian Competition and Consumer Commission (ACCC) published a recall notice from supplier Educational Colours regarding play sand products that were found to contain tremolite asbestos, a naturally occurring asbestos. The products are used by children for art and craft activities or sensory play. “The products may cause a risk to health,” the ACCC warned, advising...

Why We Need to Periodically Disconnect from Our Phones A recent study suggests that taking a 3-day break from using a smartphone can help reset the brain of someone addicted to it. Excessive phone use, especially social media and constant notifications, can overstimulate the brain’s reward system, leading to dependency similar to other forms of addiction. This overuse often results in anxiety,...

Malaysia has prohibited the sale and distribution of a popular Thai inhaler after authorities in Thailand issued an urgent recall over microbial contamination. In a statement on 6 November, the Health Ministry said the “Hong Thai Formula 2” inhaler was not registered with Malaysia’s National Pharmaceutical Regulatory Agency (NPRA). “The sale and possession of unregistered medicines is an...

The Consumers Association of Penang (CAP) is deeply concerned about the sale of firecrackers in the overcrowded Little India area during the festive season. The area is packed with stalls and canopies, leaving little space and creating a serious fire hazard. Many of these stalls are not properly equipped; they lack fire extinguishers, safe storage, and basic safety measures. A single spark in...