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Year: 2011

Year: 2011

Soft-soled rubber clogs: A hazard to children

admin March 31, 2011 0 Comments
Reports are surfacing that young people wearing soft-soled clogs are getting their toes caught in escalators. A popular brand of these clogs known as Crocs appears to be often implicated in these reports. In 2007, the Consumers Association of Penang (CAP) received a complaint from a mother who informed us that her 4-year-old son’s Crocs shoe was swallowed up into an escalator after slipping...
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Restrictive trade practices in a free market

admin March 31, 2011 0 Comments
WE practice a free market system, but how free and competitive is it? So what if the industries are dominated by a few players? What is wrong with that? When there is less competition, the players in the market will be able to dominate it and fix high prices for their goods and services. It works to the company's advantage that there is no or very little competition. Where there is competition...
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Unfair trade practices should be made illegal

admin March 31, 2011 0 Comments
Normal 0 false false false MicrosoftInternetExplorer4 Often sellers of goods or services use unfair methods to get consumers to buy their goods or sign up for their services. Consumers have at one time or another been put under pressure by the sales person to buy a product or sign a contract of service. Consumers too have been misled about the price or quality of the product or services...
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Consumers deserve a No-Fault Liability Motor Scheme

admin March 31, 2011 0 Comments
The Consumers Association of Penang (CAP) welcomes the announcement by Bank Negara Malaysia (BNM) that it will be consulting all relevant stakeholders next month before presenting the proposed new third party bodily injury and death scheme to the government. In August 2007, the Attorney General’s Chambers issued a Preliminary Issue paper proposing that a No-Fault Liability Scheme (NFL) be...
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Motor insurance – let the Govt take over

admin March 31, 2011 0 Comments
Many comments have been made about CAP's proposal for a no-fault liability scheme in relation to motor vehicle accidents (MVAs), and regarding the proposed scheme by Bank Negara Malaysia (BNM). CAP wishes to set the record straight regarding its stand on the proposed BNM scheme as well as respond to the comments made. Very little is known about the proposed scheme by BNM, but from various...
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Shutdown co-ops that are agents of moneylenders

admin March 31, 2011 0 Comments
Cooperatives that are nothing more than agents of moneylenders should be shut down by the Malaysia Cooperatives Societies Commission (MCSC). The MCSC cannot and should not condone such an activity, whether legal or otherwise. We have received complaints about one such cooperative which has no qualms about using unethical methods to get its members to sign up for loans with a licensed moneylender....
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Bank Negara’s role in creating more credit card debt

admin March 31, 2011 0 Comments
No More Automatic 20-day Interest-Free Period for Credit Cardholders Credit card debts will increase when the 20-day interest-free period (the grace period where purchase will not be charged interest) will no longer be automatically enjoyed by all cardholders. Interest Free No More Cardholders have been informed that from  1 July 2008 (for one bank it is 1 May 2008), only those  who make full...
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MBF cards promotion – Tribunal awards consumer

admin March 31, 2011 0 Comments
Consumers often find that they have been misled by advertisements — the offer is not what it appears to be. Many choose not to pursue the matter further but not Bryan Chua of Tawau. In 2008, he took MBF Cards (M’sia) Sdn Bhd or MBF to the Tribunal for Consumer Claims for its refusal to give him his 37” LCD TV and won his case. (However, MBF is applying for judicial review to overturn the...
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Buyer’s right to build-then-sell system

admin March 31, 2011 0 Comments
The Consumers Association of Penang (CAP) refers to the article “Far from being rotten” ( NST – Property, June 23), by Datuk Eddy Chen, the immediate past president of REHDA, on why there is no need to change the present Sell-then -Build (STB) system. His argument is that abandoned projects form only a small portion of the millions of housing units successfully built, as such there is not...
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Buyers of auctioned properties cry foul

admin March 30, 2011 0 Comments
Greater transparency at auctions is needed to protect buyers of properties where no titles have been issued. This is because the auctioning of properties without titles (for example flats and apartments) is not regulated by any statutory provisions. Buyers are bound by the contract called the Proclamation of Sale. (PoS). We have received complaints from those who have bought flats at property...
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