Are You Aware of Your Consumer Rights?

This World Consumer Rights Day, we highlight your rights as a consumer and the importance of a just transition to sustainable lifestyles.

As consumers, we have 8 fundamental rights:

> Right to Basic Needs – the right to access essential goods and services necessary for survival, including adequate food, clothing, shelter, healthcare, education and sanitation

> Right to Safety – the right to be protected from products and services that may pose risks to health or life

> Right to Choose – the right to select from a range of products and services at fair prices with assured quality

> Right to Be Heard – the right to voice consumer concerns in the development and implementation of policies that affect consumer welfare

> Right to Be Informed – the right to receive truthful and accurate details about products and services, ensuring protection from misleading advertisements or labels

> Right to a Healthy Environment – the right to live and work in a safe, clean and sustainable environment that promotes well-being and dignity

> Right to Redress – the right to seek compensation for faulty products, poor services or unfair business practices

> Right to Consumer Education – the right to access knowledge and skills necessary to make informed and responsible consumer choices

A Just Transition to Sustainable Lifestyles means ensuring that all consumers can make eco-friendly choices without unfair burdens. Let’s push for policies that support fair, safe, and sustainable consumption!