Month: April 2011

Consumers had little protection in the world marketplace before the 1950s. On March 15, 1962, US President John F. Kennedy put forth the "Consumer Bill of Rights" to help consumers understand their rights and responsibilities. In 1985, eight basic consumer rights were adopted by the United Nations' Assembly, which resulted in consumers having stronger consumer protection policies worldwide. March...

When the consumer is more careful about his spending habits, he saves himself a lot of money as well as time and aggravation. It could also mean not having to go back to the shop, or seeking out the Small Claims Courts or Tribunals to obtain redress. As a responsible consumer:-  Don’t swallow line, hook or sinker what sales people tell you, or what you read/hear in advertisements. Take time to...

The Malaysia's Consumer Protection Act 1999 (CPA) is an act which came into effect 1st October 1999. It is a piece of legislation enacted with the main objective to provide greater protection for consumers. The provisions of this act cover areas not covered by other existing laws. This act provides simple, inexpensive redressal to the consumer's grievances and relief of a specific nature. Under...