Category: Tips EN

The Malaysia's Consumer Protection Act 1999 (CPA) is an act which came into effect 1st October 1999. It is a piece of legislation enacted with the main objective to provide greater protection for consumers. The provisions of this act cover areas not covered by other existing laws. This act provides simple, inexpensive redressal to the consumer's grievances and relief of a specific nature. Under...

The easiest way to save resources and energy and to cut down on waste is to use less. This statement is so simple as to sound banal, yet it can serve as a guide to action. Also implied is the idea of consuming less, buying less, making do with what we have already — even at times ridding ourselves of all the unnecessary gadgets and duplicates that so hideously clutter up our lives. All this is...

Vision Giving a voice to the little people - that is the objective of the Consumers’ Association of Penang. And that’s what we have been doing since our establishment in 1970. CAP is a consumer organization with a difference. Fighting for fair prices and good quality products and services is just one of our many activities. Our main concern is ensuring the right of every consumer to basic...

CAP presents latest featured videos Changing education paradigms: An important, timely talk for parents and teachers. Toxic Profits? : An Aljazeera video on the Lynas rare earth project in Gebeng, Kuantan The Warriors of Qiugang :Oscar 2011 Nomination for Documentary(Short Subject) The Story of Bottled Water Organic Farming Part 1  Part 2  Part 3  Part 4  Part 5 CAP's Farmers Training Part...