World Consumer Rights Day is a United Nations-accredited campaign celebrated annually on March 15 since 1983. This year’s theme, “A Just Transition to Sustainable Lifestyles”, calls for fairness and sustainability as we tackle environmental and social challenges.
The Consumers’ Association of Penang (CAP) calls on governments, businesses and consumers to take necessary action for a fairer and more sustainable future. A just transition means ensuring no one is left behind, especially vulnerable communities most affected by environmental damage and economic hardships. Key areas of focus include:
1. Food Systems and Sustainable Consumption
Consumers have the right to safe and nutritious food that does not harm their health or the environment. However, the current global food system contributes to deforestation, biodiversity loss, and excessive food waste. The Solid Waste Management and Public Cleansing Corporation (SWCorp), reported that 17,000 tonnes of food waste are generated daily in Malaysia, with 4,080 tonnes still edible.
We need to shift toward sustainable food systems that promote local and organic produce while reducing the carbon footprint associated with food imports. Sustainable agriculture not only conserves resources but also improves the livelihoods of small-scale farmers. Consumers can play a role by making conscious food choices and minimizing food waste.
2. Energy Usage and Renewable Solutions
Access to affordable and clean energy is a consumer right, yet over 90% of Malaysia’s energy comes directly from fossil fuel sources, with 35.7% from oil, 19.4% from gas and 36.8% from coal. This reliance contributes to climate change and rising energy costs. Consumers are often locked into high electricity bills due to inefficient appliances, poor infrastructure and limited access to renewable energy alternatives.

Shifting to renewable energy such as solar is crucial. However, for an inclusive transition, governments must ensure renewable energy is affordable and accessible for all, particularly low-income households. Energy efficiency and conservation also play a crucial role. Consumers can reduce energy consumption by choosing energy-efficient appliances and adopting sustainable habits.
In conjunction with World Consumer Rights Day, CAP, in collaboration with Penang Suya Meiyarivagam, organized an Energy Saving and Efficiency Programme in Island Glades on 9 March 2025. At this event, we shared practical and effective energy-saving tips that can be easily implemented at home. Participants also learned how to reduce their energy consumption, lower electricity bills and contribute to a more sustainable future.
3. Reducing Plastic Use and Waste
Consumers have the right to live in a pollution-free environment. However, Malaysia consumes billions of plastic items annually, most of which end up in oceans and landfills. We must cut single-use plastics, promote reusable alternatives and improve recycling systems. Consumers can refuse unnecessary plastics, support zero-waste initiatives and participate in waste segregation and recycling programmes. The Malaysian government should enforce stricter regulations on plastic production and waste.
4. Water Conservation and Access
Water is a fundamental right, yet climate change, pollution and poor water management are making clean water scarce. According to Malaysia’s Environmental Quality Report (EQR 2023), of 672 monitored rivers, 28% were classified as slightly polluted or polluted. A just transition must ensure that everyone has access to clean, safe and affordable water. This involves protecting our natural water sources, investing in efficient water management systems and reducing water wastage in households and industries.
5. Sustainable Mobility and Transportation
Consumers have the right to affordable, safe and sustainable mobility options. The transportation sector in Malaysia is the second largest source of carbon emissions, contributing 22% of total energy-related CO₂ emissions. Yet, many Malaysians still lack access to reliable and affordable public transportation, forcing them to rely on costly private vehicles.
Governments must prioritize public transport infrastructure, expand pedestrian and cycling facilities and regulate fair pricing to ensure sustainable mobility is not a luxury but an affordable option for all consumers.
Call for Action
CAP urges policymakers to implement stronger regulations, businesses to adopt sustainable practices and consumers to be mindful and make eco-friendly choices. A sustainable lifestyle is not a privilege — it is a fundamental right that must be safeguarded for the present and future generations.
This World Consumer Rights Day, let’s commit to working together for a just, fair and sustainable world where consumers are not only protected but empowered.
Mohideen Abdul Kader
President
Consumers’ Association of Penang
Press Statement, 14 March 2025


