CONSUMERS ASSOCIATION OF PENANG
10 Jalan Masjid Negeri,
11600 Pulau Pinang,
10 Jalan Padang Tembak,
11400 Pulau Pinang.
We endeavour to resolve consumers’ complaints, but do not guarantee that every complaint can be resolved. There is also no time-frame for resolving complaints as their nature and complexity vary.
Sometimes after receiving a letter from us, the party complained against may choose to deal directly with the complainant and resolve the matter. If this happens the consumer must give his co-operation and inform us so that we can close our file.