How To Complain and Get Results
RM16.00
Description
ISBN 983-104-156-9
Book size: 125 x 190 mm
Pages: 255
This book is full of tips and advice on what your rights are as a consumer and how to complain effectively. It is packed with real life cases of consumers who were cheated.
In the book:
- What are your rights if you were sold a faulty TV or home theater system?
- What do you do if your housing developer asks for “extra” payments not stated in the contract?
- Can your insurance company force you to buy an extra policy when you only want to renew your motor insurance cover?
- What are your chances of recovering money illegally withdrawn via the ATM?
- Must you pay up if you are overbilled for some services or utilities like your water or phone?
- What are your rights and the benefits available from EPF and Socso?
- How you can make claims from the Tribunal for Consumer Claims and the Tribunal for Homebuyer Claims.
- AND MORE…
Only RM8.00 (Peninsular Malaysia) and RM14.00 (East Malaysia) per order for Shipping and Handling charges. (irrespective of number of books purchased)
For bulk orders, please enquire by email: marketing@consumer.org.my
Click here to download Book List
Additional information
| Weight | 0.270 kg |
|---|
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